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Digital Platform Access
Prepaid access to online tools, platform features, and digital service environments for approved customers.
Singapore-based Digital Service Provider
Digital service access and closed-loop platform credits.
Double J Global Pte. Ltd. provides verified customers with prepaid access to online services, platform features, and closed-loop digital credits that can only be used within designated service environments.
About Double J Global
Double J Global Pte. Ltd. is a Singapore company that sells digital service access packages and prepaid platform credits directly to approved customers. Where external platforms or technology vendors are used, they act as service providers to Double J Global for delivery of the underlying digital functionality.
Plain-language position:
Customers purchase from Double J Global. Vendor payments are operating costs for service delivery, not customer fund settlement or public money transfer.
Services
Focused digital commerce support for access-based services and controlled-use platform credits.
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Closed-Loop Service Credits
Non-cashable, non-transferable credits usable only within the relevant platform or service environment.
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Service Fulfilment Coordination
Coordination with contracted vendors and technology platforms for delivery, access activation, and customer support.
What we provide
Direct sale of digital service access by Double J Global.
Invoices, receipts, and transaction confirmations for customers.
Customer support coordination for billing and access-related questions.
Risk-based customer and business verification where required.
Transaction and service records for audit and compliance review.
What we do not provide
No remittance or public money transfer service.
No e-wallet, e-money, stored-value, or cash-out facility.
No custody of customer funds or digital assets.
No cryptocurrency exchange, brokerage, or investment service.
No merchant acquiring or sub-merchant onboarding service.
How it works
A controlled, documented flow for online service purchases and access delivery.
Customer request and eligibility review
Customers submit service details and, where required, identification or business verification information.
Order confirmation and payment
Double J Global confirms the service package, price, restrictions, refund terms, and payment method before completion.
Digital service access activation
Access or credits are issued within the relevant service environment. Credits cannot be redeemed, transferred, or withdrawn as money.
Records and ongoing monitoring
Transaction, access, invoice, verification, and support records are maintained for operational and compliance review.
Compliance and risk controls
Double J Global maintains a risk-based framework covering customer verification, business partner review, sanctions screening, fraud controls, recordkeeping, and escalation of unusual activity.
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KYB / KYC Review
Verification may include identity documents, company registration records, beneficial ownership details, and source-of-funds information for higher-risk cases.
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Sanctions & Adverse Media
Relevant customers, business partners, and transactions may be screened against sanctions, PEP, and adverse media indicators.
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Transaction Monitoring
Unusual activity, high-risk jurisdictions, inconsistent customer details, and abnormal transaction patterns may be reviewed or refused.
Important:
Double J Global may delay, refuse, suspend, or cancel transactions where required by internal controls, payment partner requirements, or applicable law.
Contact
For customer service, billing, compliance, or business inquiries, please contact Double J Global using the details below.
Double J Global Pte. Ltd.
2 Venture Drive, #19-21 Vision Exchange, Singapore 608526
Email: legal@doublej-global.com
Phone: +65 6390 4781